1990 - Developed the ITU Safety Apron - using snaps instead of ties for safety around machinery

1993 - Introduced SorbIts^® - First launderable oil absorbent , replaces oily disposable waste

1995 - Created Customer Response Center using award winning CRM software to allow customers to get actions in hours, not days or weeks

1996 - Launched ITU Safety Bucks program

1998 - Installed in house Embroidery and digitizing capabilities for higher quality, lower cost and faster delivery of embroidered goods.

1998 - Introduced Quad Mat System - Scrap, Brush, Wipe, Show - A complete mat service

1999 - Created StraightUp! Billing - Easy to read and understand billing. No hidden charges!

1999 - Developed "Tweener" trucks - Designed by ITU to make delivering more efficient and safer

2000 - Initiated Long Distance Routes servicing Quebecor World Color plants in 8 states

2000 - Begin Solvent Recovery from print towels to decrease air emissions and eliminate hazardous waste generation

2001 - Rolled out HiTech™ Towels, a revolutionary new product for sensitive wiping needs

2001 - Created Clean Towel Bagging equipment instead of hand towels eliminate repetitive motion injuries and lower cost

2001 - Introduced Solvent Recovery Reporting so customers can track their volatile organic compounds

2002 - Eliminated all hazardous waste from all ITU facilities

2003 - Produced SAFEMats™ and SlipBusters™ - New mat products that promote safety, comfort and fluid control all at the same time